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PATIENT SVC COORD II

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PATIENT SVC COORD II
Requisition #: 174538
Location: Johns Hopkins Imaging,
Lutherville, MD
Category: Clerical and Administrative Support
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Sept. 12, 2018
Johns Hopkins employs more than 20,000 people annually across our health system. Upon joining Johns Hopkins, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join an employer that is a leader and innovator in the healthcare field.
Reporting to the department supervisor, this position is responsible for supporting management in the billing and collection of accounts receivable for the Health System and/or to resolve complex payer issues to completion on a daily basis. Critical to this position is a basic understanding of the importance of evaluating and securing all appropriate financial information to maximize reimbursement for the Health System. The Patient Service Coordinator must demonstrate proficiency in billing and/or collection of at least one payer's billing practices with basic understanding of additional insurance payer's billing and collection practices. Must demonstrate analytical skills to resolve debit and/or credit balance accounts. The Patient Service Coordinator works as team member and positively accepts change throughout the Health System. A. Education: High school diploma or equivalent. B. Knowledge: Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling. C. Skills: - Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations. - Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients= families/visitors and clinical staff. - Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgement and to identify, analyze and solve problems. - Ability to proficiently operate PC=s and PC applications. D. Required Licensure, Certification, Etc.: Certification on individual systems are required within 90 days. E. Work Experience PSC - six months PSC II - six months to one year Sr. PSC - one year
EVE 08
40 hours per week
8:00 - 4:30
Diploma/Certificate/GED required
6 months of related experience required
Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.

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