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Customer Service Specialist in Lutherville Timonium, MD

Company Name:
Randstad
### description
One of our clients, a well-known technology company, is seeking an experienced Customer Service Specialist to join their team. This is an energetic, quickly growing company with ample opportunity for growth in your career. In this position you will be the main point of contact for all customer inquiries, converting inquiries into orders, and ensuring the highest level of customer satisfaction. You will also work on special marketing projects to assist with brand awareness through effective database management. Your overall goal in this position is to be the client''s go-to resource and building lasting business relationships.
Responsibilities include:
Promptly and professionally answer all inbound customer calls while providing exceptional customer service with each interaction.
Convert inquiries into orders while promoting while promoting the company''s value proposition.
Process quotes and orders accurately and timely following standard company operating procedures
Greet, qualify & set up prospective customers in
Collaborate effectively with our cross-functional teams to address customer needs.
Working hours: 8:00am-5:00pm
Required Skills:
4 year College degree in Business Administration or related field required.
Professional and pleasant phone demeanor and ability to build rapport quickly with clients
Proficient in building rapport quickly with customers
Excellent verbal and written communication skills with a strong attention to detail
Ability to multi-task and respond to rapid change
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you''re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
salary: $ 35,000 - $ 35,000 per hour
job category: administrative & support services
location: Lutherville Timonium, MD 21093
job type: permanent
openings: 1
hours: 33 - 40+ hours
education: bachelors degree
job reference: S_246698
posted on: 06/26/2014

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