Optical Administrative Assistant
Overview:
Katzen Eye Group is searching for an energetic and patient focused Optical Administrative Assistant for our busy Lutherville, Md.
office.
Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.
Our Top Candidates will bring previous experience working in an optometry or medical practice as a Patient Services Representative, preferrably with retail sales background as well.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.
We are a nationally recognized leader in EMR and technology with an excellent clinical support team and dynamic leadership.
For over five decades, Katzen Eye Group has been committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients.
Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team.
We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Katzen Eye Group are committed to inclusion and belonging.
We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.
It isn't speaking the words, but starts with a culture of caring, listening and service.
We would thoroughly enjoy meeting with you and discussing our employment opportunities.
For more information, please visit our webpage at www.
katzeneye.
com.
An Optical Administrative Assistant will be responsible for providing a friendly and efficient patient experience when patients visit the practice.
This position is also responsible for balancing patient flow on the optical floor, answering telephones, maintaining patient files, distributing daily correspondence, and ordering inventory of clerical supplies.
Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work.
Your signature on this document will also mean that you will comply with this Covid 19 vaccination requirement.
Responsibilities:
Pull prescriptions, check insurance for OpticiansMaintain organized patient filesAssist patients as they check out, ie, next appointment, enter order and payment information into EPM/EMR, accept payment, etc.
Call patients to inform them when eyeglasses/contact lenses are readyBalance cash drawer dailyPerform proper opening and closing proceduresKeep inventory of office supplies and re-order as necessaryAnswer telephones in a prompt and courteous mannerGreet all patients as they arrive with a smileDisplay a friendly and compassionate manner when dealing with patientsWork habits are neat and organizedGets along with co-workers and demonstrates a positive, team player attitudeInitiative to solve problems and complete projects
Qualifications:
Minimum of a high school diplomaSome optical front desk experience is strongly preferredPrefer one or more years experience working in a medical position where patient contact was requiredKnowledge of insurance plans is helpfulMust have the ability to establish confidence and trust with patientsHave the ability to provide excellent customer service, communication, telephone and grammar skillsMust have an empathetic and compassionate mannerBasic computer knowledge of Microsoft Office requiredAbility to perform as part of a team as well as work independently In Turn We Will Provide:
Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disabilityCompany paid life insurancePaid holidays and generous paid time offPaid parking where applicableTeam oriented working environment where you are heard and respectedClear career ladder opportunities#ESP1.
Estimated Salary: $20 to $28 per hour based on qualifications.
Katzen Eye Group is searching for an energetic and patient focused Optical Administrative Assistant for our busy Lutherville, Md.
office.
Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.
Our Top Candidates will bring previous experience working in an optometry or medical practice as a Patient Services Representative, preferrably with retail sales background as well.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.
We are a nationally recognized leader in EMR and technology with an excellent clinical support team and dynamic leadership.
For over five decades, Katzen Eye Group has been committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients.
Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team.
We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Katzen Eye Group are committed to inclusion and belonging.
We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.
It isn't speaking the words, but starts with a culture of caring, listening and service.
We would thoroughly enjoy meeting with you and discussing our employment opportunities.
For more information, please visit our webpage at www.
katzeneye.
com.
An Optical Administrative Assistant will be responsible for providing a friendly and efficient patient experience when patients visit the practice.
This position is also responsible for balancing patient flow on the optical floor, answering telephones, maintaining patient files, distributing daily correspondence, and ordering inventory of clerical supplies.
Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work.
Your signature on this document will also mean that you will comply with this Covid 19 vaccination requirement.
Responsibilities:
Pull prescriptions, check insurance for OpticiansMaintain organized patient filesAssist patients as they check out, ie, next appointment, enter order and payment information into EPM/EMR, accept payment, etc.
Call patients to inform them when eyeglasses/contact lenses are readyBalance cash drawer dailyPerform proper opening and closing proceduresKeep inventory of office supplies and re-order as necessaryAnswer telephones in a prompt and courteous mannerGreet all patients as they arrive with a smileDisplay a friendly and compassionate manner when dealing with patientsWork habits are neat and organizedGets along with co-workers and demonstrates a positive, team player attitudeInitiative to solve problems and complete projects
Qualifications:
Minimum of a high school diplomaSome optical front desk experience is strongly preferredPrefer one or more years experience working in a medical position where patient contact was requiredKnowledge of insurance plans is helpfulMust have the ability to establish confidence and trust with patientsHave the ability to provide excellent customer service, communication, telephone and grammar skillsMust have an empathetic and compassionate mannerBasic computer knowledge of Microsoft Office requiredAbility to perform as part of a team as well as work independently In Turn We Will Provide:
Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disabilityCompany paid life insurancePaid holidays and generous paid time offPaid parking where applicableTeam oriented working environment where you are heard and respectedClear career ladder opportunities#ESP1.
Estimated Salary: $20 to $28 per hour based on qualifications.
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